Return Policy – Singapore
At Clearly Loved Pets, we take pride in the quality of our products and are committed to delivering excellent service to every customer. If there is an issue with your order, we want to help.
We do not accept returns for change of mind, incorrect sizing, or for any used items. Due to the size and nature of our products, we are unable to accept returns unless the item is defective, or you received an item different from what you ordered.
Defective Items - Please visit our Warranty page
Important Notes
- We do not accept returns for reasons unrelated to product quality (such as change of mind or incorrect measurements). Your pet not liking the item or jumping out of a pen is not grounds for a return.
- Please carefully review product dimensions and specifications before placing your order. Visit our FAQ page and or contact us.
- We are happy to answer questions before purchase to help ensure the product is a great fit for you and your pet.